Shipping policy

Do I have to pay for shipping?

We offer free shipping to all our customers in Singapore. Our products are couriered directly to your doorstep. For our International customers, we charge a subsidized shipping rate. 

Where is the bird's nest shipped out from?

Right here from our office in Singapore, and we are located at 32 Kallang Pudding, (S)349313.

How long will shipping take?

Delivery will take between 3-5 working days and handled by our logistics partners. 

What if no one is at home to take delivery?

Our dispatch service will also be in touch with you to arrange delivery times at your convenience.

How do I track my shipment?

All packages are registered and tracking will be available via a code. Your tracking code will be provided with each order.

I have further questions, how can I contact The Purest Co?

If you have issues with tracking, please contact us using our contact form here.